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Privacy Policy

Effective Date: May 29, 2025

Big Brothers Big Sisters of Central Iowa (BBBSIA) is committed to protecting the privacy and personal information of our website visitors, volunteers, donors, families, and partners. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website.

1. Information We Collect

We may collect personal and non-personal information in a variety of ways, including but not limited to:

  • Personal Information: Name, address, phone number, email address, and payment information when you submit a form, donate, or sign up for a program.

  • Non-Personal Information: Browser type, IP address, pages visited, and time spent on our website, collected through cookies or analytics tools.

2. How We Use Your Information

BBBSIA uses the information we collect to:

  • Process donations or volunteer applications

  • Respond to inquiries and provide customer support

  • Send program updates, newsletters, and fundraising appeals (only if you opt in)

  • Improve the performance and usability of our website

  • Comply with legal and regulatory obligations


3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment processors, email platforms) who help us operate our organization

  • Legal or regulatory authorities when required by law

All partners and vendors are required to maintain the confidentiality and security of your data.

4. Your Choices and Rights

You have the right to:

  • Opt out of marketing communications at any time

  • Request access to or correction of your personal information

  • Request the deletion of your personal data from our records (unless required for legal or operational purposes)

To make a request, please contact us at info@bbbsia.org or (515) 288-9025.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and track site performance. You may choose to disable cookies in your browser settings, though this may impact your experience on our site.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is completely secure.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 through our website. Any information related to a child is collected with explicit parental or guardian consent through our enrollment process.

8. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website after changes have been made constitutes acceptance of the updated policy.
 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Big Brothers Big Sisters of Central Iowa
2130 Grand Avenue, Des Moines IA 50312
📞 (515) 288-9025
📧 info@bbbsia.org

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